---
title: "Sencare Healthcare Design Case Study | Donux"
description: "How Donux designed Sencare's home care MVP: a new brand identity, a web platform for care organizations and a mobile app for care teams."
url: "https://donux.com/case-studies/sencare"
language: "en"
---

![Sencare logo](https://images.app.donux.com/unsafe/fit-in/240x0/case-studies/sencare/logo.png)

# How Sencare brought four very different roles into one home care platform

  ![Sencare mobile app splash screen with logo](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/hero-01.png)  ![Sencare onboarding to create or join a care organization](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/hero-02.png)  ![Sencare care recipient diary with activity details panel](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/hero-03.png)  ![Sencare identity verification with face and health card photo](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/hero-04.png)  ![Sencare dashboard with upcoming activities and operations overview](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/hero-05.png)    

Industry Healthcare

Services Product Design, MVP Design, Brand Identity

1/

## The situation

**Sencare** is building a home care platform that connects care organizations, operators such as nurses and doctors, and the people they care for, along with their families.

Coordinating home care means juggling operators, schedules, services, unexpected events and family communication. Sencare had a clear vision, but no product and no brand yet, and needed an **MVP ready for its first users**.

 ![Sencare line illustrations of everyday health and wellbeing moments](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-01.png)

2/

## Start from the people involved

We mapped who takes part in home care, from organizations and operators to care recipients and families, and gave each role a clear entry point: creating an organization, joining one, or using the mobile app. Bringing an existing team into Sencare takes a simple import.

  ![Sencare team management table with roles, schedules and status](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-02.png) ![Sencare team import flow with file upload and field mapping](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-03.png)

3/

## One timeline for each person

Every care recipient has a single record with diary, calendar, dedicated team and family circle. Falls or hospitalizations appear in the same timeline as planned visits, so teams always know **what happened and what comes next**.

 ![Sencare care recipient profile with diary timeline and activity panel](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-04.png)

4/

## Planning without the juggling

Coordinators assign operators to services, check availability and reschedule from one page, while reports and a dashboard group work by period, operator and metric.

 ![Sencare activity detail with operator and service assignment](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-05.png)

  ![Sencare monthly overview of long-term care recipients and costs](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-09.png) ![Sencare report builder and operations dashboard](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-10.png)

5/

## A brand that feels human

A radiating mark, a violet palette and friendly illustrations make a clinical topic feel warm and trustworthy, for care providers and for families.

  ![Sencare illustration of doctors and nurses](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-06.png) ![Sencare document icon with brand path graphic](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-07.png)

 ![Sencare brand identity with logo, typography and color palette](https://images.app.donux.com/unsafe/fit-in/1440x0/case-studies/sencare/image-08.png)

## Does your product serve many roles with different needs?

We design one platform that works for each of them, without feeling like several products.

[Let's talk](https://donux.com/contact-us)

[Explore Product Design](https://donux.com/services/product-design)

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