SaaS UX Audit

SaaS UX Audit

SaaS UX Audit

Get an actionable and clear strategy to enhance your SaaS UX and improve your metrics.

Donux's UX Audit process enabled my co-founder and me to collaborate and align on critical areas of our business. They helped us plug a skill gap in the company.

Ivor

CEO, Omnifia

Empower your team to identify and resolve key product issues

Empower your team to identify and resolve key product issues

Empower your team to identify and resolve key product issues

Accessibility

Accessibility

Improve UX for everyone by fixing accessibility issues.

Customer Pains

Customer Pains

Streamline your navigation flows to eliminate users' pain points.

Cohesive Experience

Cohesive Experience

Eliminate brand inconsistencies and create engaging visual style.

Inconsistent Design

Inconsistent Design

Resolve inconsistent components and patterns to streamline design and development.

Product Reliability

Product Reliability

Ensure things don't break too often

The UX Audit process: our approach

The UX Audit process: our approach

The UX Audit process: our approach

Our UX audit will take about 1 to 4 weeks, depending on product scope and effort.

Step one

Deep Dive

  • Kickoff workshop

  • Full product tour

  • Stakeholder interview prep and planning

Step two

Product Analysis

  • Comprehensive product analysis

  • UX / UI product analysis

  • Heuristic evaluation

  • Pattern inventory

  • Design system / UI Kit review and analysis

Step three

Action Plan

  • Full report walkthrough

  • Key takeaways deep dive

  • Product roadmap and plan of execution

Boost your metrics and
elevate your product's user experience

Benefits of our
UX Audit Service

Benefits of our
UX Audit Service

Benefits of our
UX Audit Service

Improve User Experience

Improve User Experience

Identify and resolve UX issues, and get a more streamlined and user-friendly product.

Better ROI

Better ROI

Make strategic improvements that can lead to increased revenue and a better return on investment.

Clear Strategy

Clear Strategy

Get a clear plan that can be implemented by your team at your own pace.

Our customers say
Our customers say
Our customers say
Our customers say

They consistently push the project forward. Their work helped achieve an increase in downloads and positive feedback from users.

Nikos

CEO, Balanced

How we can help improve your UX

Essential

Audit

Essential

Audit

1-2 weeks, depending on product scope

✅ Complete product audit

✅ User observation session

✅ UI/UX solution recommendations

✅ Accessibility recommendations

✅ Level of effort and execution plan

ⓧ Complete design system and UI kit audit

ⓧ UX pattern recommendations

ⓧ Competitor analysis

All-inclusive

Audit

All-inclusive

Audit

3-4 weeks, depending on product scope

✅ Complete product audit

✅ User observation session

✅ UI/UX solution recommendations

✅ Accessibility recommendations

✅ Level of effort and execution plan

✅ Complete design system and UI kit audit

✅ UX pattern recommendations

✅ Competitor analysis

FAQs

Still in doubt? Check out our frequently asked questions! If you have questions that are not listed here, write us at hello@donux.com!

Why a UX Audit?

Conducting an audit to assess and analyze the quality of a SaaS product's user experience (UX) is the most efficient method for identifying areas of success and improvement. Through this process, you can determine where the user experience is falling short, and where people are experiencing obstacles, confusion, frustration, or even deciding to discontinue use

What can I address with a UX Audit?

1. In which areas do users encounter challenges when comprehending navigation or functionality 2. The insights that can be derived from the data regarding user behavior and their requirements 3. The changes that can be implemented to enhance its business performance

What's the business value of a UX Audit?

On average, businesses report a $100 ROI out of $1 invested in the UX. Other than that, here are the top 3 benefits for you as a founder/CEO: 1. Increased user satisfaction rate 2. Reduced development costs 3. Increased CR

Who will work with us? How big is the team?

We work in teams of two product designers per project. And we can bring in new people with specialised skillset at no additional cost

How fast will I get results?

It depends on the path you choose. In any case, we strive to give you results starting from the very first week, and incrementally work from there to the agreed outcome

Can you help me code your recommendations?

We chose to not do development in Donux: there are many great software shops, but not so many Product Design Studios specialized in SaaS. We have partners and trusted friends that can work with us to build your right product! Ask us!

Schedule a free discovery call

You'll get to ask our founder any additional questions.

You'll get to ask our founder any additional questions.

Donux srl © 2023 Via Carlo Farini 5, 20154 Milano P.IVA IT11315200961

Donux srl © 2023 Via Carlo Farini 5, 20154 Milano P.IVA IT11315200961