Enhancing employee experience while improving internal processes
Services we provided:
UX & UI Design
Reduced # of support requests for the second level team
This was a quick paced project! It was essential that we mapped out the project and kept La Marzocco briefed on our objectives and progress.
A huge thanks goes to La Marzocco: they arrived to the project enthusiastic and full of information about their system and needs. With this information, we were able to quickly drill into the precise details.
By focusing on multiple cycles of iteration, prototypes and testing, we were able to gather precious information and improve the system even further. It goes to show that you can overhaul an entire database system in as little as 5 weeks!