Your product has issues, but it's unclear which improvements would have the biggest impact.
Teams keep shipping changes that don't move the needle.
B2B SaaS UX Audit
Stop guessing what's wrong with your SaaS
A UX audit that uncovers what's holding your SaaS back. Find the friction. Lift activation and retention.
Build with us
You know something's wrong
with your product.
ProblemImplication
You've tried some fixes, and nothing has worked.
Time and roadmap budget burn on bets that don't pay off.
The product feels cluttered and navigation has become confusing.
Users struggle to complete even simple actions.
What we can do for you
Identify the bigger constraints holding your product back, then translate them into a clear action plan
Behavior & funnel review
Where users drop off. Which features go unused. Where friction kills conversion.
Before/after mockups
See exactly what to change. Side-by-side designs with rationale tied to user behavior and data.
Prioritized recommendations
Findings turned into a clear roadmap. Severity, impact, and a practical sequence for implementation.
We appreciated working with such a young, friendly, and open-minded team. Moreover they are 100% focused on the Product and have a strong product mindset
Lorenzo Vendemini COO @ Up2You
How we audit your product in 4 steps
The assessment sets the scope and delivery plan before kickoff.
Kickoff
30-min call to align on users, goals, and the metrics we'll measure against.
Audit
We use your product, study your data, and benchmark 3-5 competitors.
Synthesis
Findings ranked by severity. Before/after mockups for the biggest wins.
Walkthrough
Book a Discovery CallWhat to fix, in what order, with what impact.
What you get
Four deliverables. Complete clarity on what to fix and how.
Before/after mockups in Figma. Side-by-side designs show current screens vs. improved versions.
PDF report with rationale for each decision. Clear explanations link design choices to user behavior and data.
Implementation roadmap. A prioritized action plan so you know which changes deliver the biggest impact fastest.
Video walkthrough. A recorded tour that shows and explains all the findings and the improvements.
Before you start.
What problems does a UX audit solve?
A UX audit helps you identify the hidden constraints in your product: unclear navigation, cluttered interfaces, stagnant activation and adoption metrics. It's about getting clarity and direction rather than guessing or adding more features.
When is the right time to conduct a UX audit?
Consider a UX audit when you're aware something isn't working but unsure what to fix, when changes you've tried haven't moved the needle, or when your product's UX has become overloaded or messy.
How long does a UX audit take?
A first conversation defines the relevant scope, dependencies and investment. For an existing product transformation, we confirm what fits the 90-day delivery window before kickoff. A focused supporting engagement is scoped separately.
Can you work with our existing product data?
Absolutely. If you have data from tools like PostHog, Amplitude, Mixpanel, Fullstory, or Hotjar, we use those insights to inform our analysis. The more data the better.
Can you audit designs that aren't live yet?
Yes. Send us your Figma files or prototypes and we'll audit them before you build. Catching friction before engineering work starts is the cheapest fix you can buy.
Will the audit recommendations take months to implement?
No. We always flag quick wins you can ship in a sprint or two. We also call out high-impact improvements that need more design and engineering work. You decide what to tackle first.
Do you offer implementation support after the audit?
Yes. We can design solutions for high-priority issues and partner with your team to build them. Or you take the recommendations and run with them. Your call.
How is this different from a standard design agency?
We specialize in B2B SaaS. Our focus is the behavior that drives activation, adoption, and retention. A pretty screen is useless if it doesn't lead to the desired action.
Can I run a UX audit through Magic Team?
Yes! Magic Team is a managed team of AI agents and senior humans that ships real code. Connect your repo and get features, MVPs, or bug fixes delivered as PRs, reviewed by Donux senior designers and developers.
See the work.
Selected product design projects. Explore the challenge, the decisions and the results behind each one.
