Free expert review. Get UX insights for your SaaS. Book a Free 30-minute review
Free expert review. Get UX insights for your SaaS. Book a Free 30-minute review

B2B SaaS UX Audit

Stop guessing what's wrong with your SaaS

A UX audit that uncovers what's holding your SaaS back. Find the friction. Lift activation and retention.

Trusted by 80+ SaaS companies

You know something's wrong
with your product.

  1. Problem

    Your product has issues, but it's unclear which improvements would have the biggest impact.

    Implication

    Teams keep shipping changes that don't move the needle.

  2. Problem

    You've tried some fixes, and nothing has worked.

    Implication

    Time and roadmap budget burn on bets that don't pay off.

  3. Problem

    The product feels cluttered and navigation has become confusing.

    Implication

    Users struggle to complete even simple actions.

Get a fresh perspective on your most important UX issues

We combine product analysis, UX expertise, and behavior data to surface the friction hurting activation, adoption, and retention.

You get a prioritized plan your team can start shipping next week.

80+

B2B SaaS products audited

10+

years of product management experience

4.9

stars on Clutch

What we can do for you

Identify the bigger constraints holding your product back, then translate them into a clear action plan

Behavior & funnel review

Where users drop off. Which features go unused. Where friction kills conversion.

Before/after mockups

See exactly what to change. Side-by-side designs with rationale tied to user behavior and data.

Prioritized recommendations

Findings turned into a clear roadmap. Severity, impact, and a practical sequence for implementation.

Why teams choose Donux

...and not generic agencies or freelancers

10 years building and scaling products

We've worked with 80+ SaaS companies and launched 15+ products. We've seen what works and what fails.

Worked with all startup stages

We've worked with companies from their first customers to the rapid growth phase. Our design decisions are backed by what we've learned from these projects.

Product Mindset

Your customers don't want pretty screens, they want tools that solve real problems. We're designers with a product management mindset.

Specialized in SaaS

B2B SaaS is different. You design for teams. You need critical flows, data-heavy dashboards, roles, permissions, workflows. We only work with SaaS. We understand this complexity.

How we audit your product in 4 steps

3-4 weeks. Kickoff, audit, synthesis, walkthrough.

Kickoff and goal alignment

1. Kickoff

30-min call to align on users, goals, and the metrics we'll measure against.

Product audit and competitive benchmark

2. Audit

We use your product, study your data, and benchmark 3-5 competitors.

Synthesis and before/after mockups

3. Synthesis

Findings ranked by severity. Before/after mockups for the biggest wins.

Walkthrough and prioritized roadmap

4. Walkthrough

What to fix, in what order, with what impact.

Kickoff and goal alignment Product audit and competitive benchmark Synthesis and before/after mockups Walkthrough and prioritized roadmap

What you get

Four deliverables. Complete clarity on what to fix and how.

Deliverables
  • Before/after mockups in Figma. Side-by-side designs show current screens vs. improved versions.
  • PDF report with rationale for each decision. Clear explanations link design choices to user behavior and data.
  • Implementation roadmap. A prioritized action plan so you know which changes deliver the biggest impact fastest.
  • Video walkthrough. A recorded tour that shows and explains all the findings and the improvements.
Magic Team Magic Team

Or run this audit through Magic Team

A managed team of AI agents and senior humans that ships real code. Connect your repo and get features, MVPs, or bug fixes delivered as PRs, reviewed by Donux senior designers and developers.

Discover Magic Team
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Case studies

F.A.Q.

What problems does a UX audit solve?
A UX audit helps you identify the hidden constraints in your product: unclear navigation, cluttered interfaces, stagnant activation and adoption metrics. It's about getting clarity and direction rather than guessing or adding more features.
When is the right time to conduct a UX audit?
Consider a UX audit when you're aware something isn't working but unsure what to fix, when changes you've tried haven't moved the needle, or when your product's UX has become overloaded or messy.
How long does a UX audit take?
3-4 weeks end to end: kickoff (30 min), audit (1-2 weeks), synthesis (1 week), and walkthrough. We can compress this if you have a tight deadline.
Can you work with our existing product data?
Absolutely. If you have data from tools like PostHog, Amplitude, Mixpanel, Fullstory, or Hotjar, we use those insights to inform our analysis. The more data the better.
Can you audit designs that aren't live yet?
Yes. Send us your Figma files or prototypes and we'll audit them before you build. Catching friction before engineering work starts is the cheapest fix you can buy.
Will the audit recommendations take months to implement?
No. We always flag quick wins you can ship in a sprint or two. We also call out high-impact improvements that need more design and engineering work. You decide what to tackle first.
Do you offer implementation support after the audit?
Yes. We can design solutions for high-priority issues and partner with your team to build them. Or you take the recommendations and run with them. Your call.
How is this different from a standard design agency?
We specialize in B2B SaaS. Our focus is the behavior that drives activation, adoption, and retention. A pretty screen is useless if it doesn't lead to the desired action.
Can I run a UX audit through Magic Team?
Yes! Magic Team is a managed team of AI agents and senior humans that ships real code. Connect your repo and get features, MVPs, or bug fixes delivered as PRs, reviewed by Donux senior designers and developers.

Start with a UX audit

See what we can do for your product. The first step is a quick chat.