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Free expert review. Get UX insights for your SaaS. Book a Free 30-minute review

AI Product Design Agency

Design AI Products humans actually understand

AI Interfaces
Data Visualization
ML Workflows

Trusted by 80+ SaaS companies

Common AI Product
challenges we solve

AI Explainability

Users don't see what the model did, why, or how confident it is.

  • Clear model outputs
  • Confidence indicators
  • Decision explanations
AI explainability interface

Trust Calibration

Users over-trust or distrust AI outputs. Bad decisions follow, or they drop the feature.

  • Confidence scoring
  • Human-in-the-loop design
  • Override mechanisms
AI trust calibration interface

Complex Data Workflows

ML pipelines need interfaces non-technical users can navigate.

  • Visual pipeline builders
  • Status monitoring
  • Accessible configuration
ML pipeline dashboard

We design AI products that users understand and trust

We help AI companies design interfaces that make models accessible and outputs clear.

You get research-backed designs that close the gap between model capability and user understanding.

80+

B2B SaaS products we've worked on

10+

years of product design experience

4.9

stars on Clutch

What we can do for you

End-to-end design for AI products, ML platforms, and intelligent interfaces.

AI output visualization

Clear, interpretable ways to present predictions, recommendations, and generated content. Users act with confidence.

Prompt & input design

Intuitive input interfaces, from prompt builders to configuration panels. Users communicate with AI without guesswork.

ML pipeline dashboards

Monitoring dashboards for model performance, training status, and data quality. Data teams get visibility without the noise.

Human-in-the-loop interfaces

Review, correction, and feedback workflows. Humans guide outputs and model quality improves over time.

Why AI teams choose Donux

We design for explainability

AI is only useful if users understand it. We make outputs, confidence levels, and decision factors visible.

Explainable AI Transparency Model Outputs

Complex-to-simple specialists

We turn technical ML concepts into interfaces PMs, analysts, and end users can navigate. No data science degree needed.

Simplification Accessibility User-Centered

Rapid prototyping for AI products

AI products evolve fast. We prototype and test quickly so you validate UX before expensive engineering work.

Fast Iteration Prototyping Validation

Human-AI interaction patterns

We know the UX challenges of AI. Trust calibration, feedback loops, error handling, graceful degradation.

Trust Patterns Feedback Loops Error Handling
Featured Case Study

From idea to MVP in 3 weeks for an AI-powered spend management tool

Full product design for Kontai's AI-driven SaaS subscription management platform. Research, UX, visual identity, and interactive prototype. One sprint.

Read full case study
Kontai AI spend management platform

F.A.Q.

How do you approach designing for AI explainability?
We start by mapping what the model decides and what users need to trust those decisions. Then we design layered explanations. A quick summary for most users, with drill-down for power users. The goal is appropriate understanding for the user's task.
What's different about designing for AI products vs. regular SaaS?
AI products bring unique challenges. Non-deterministic outputs, confidence users must calibrate, evolving model behavior, and human oversight. We design for uncertainty, trust, and the feedback loops that make AI products improve over time.
Can you design for both technical and non-technical AI users?
Yes. Many AI products serve both data scientists who configure models and business users who consume outputs. We design tailored interfaces for each persona while keeping the product cohesive.
How do you handle the 'trust problem' in AI interfaces?
Trust calibration is about giving users the right level of confidence. We use confidence scores, explanations, comparison views, and human override mechanisms. The goal is informed decision-making.
How long does it take to design an AI product?
An MVP prototype takes 3-4 weeks. A full product with research, testing, and design system takes 3-6 months. AI products benefit from iterative sprints because UX evolves as model capabilities change.
Do you need to understand our ML models to design the product?
We need to know what the model does, the inputs it takes, and the outputs it produces. We interview your data science team early, then translate capabilities into user-facing experiences.

Ready to make your AI product human-friendly?

The first step is a quick chat about your AI product's biggest UX challenges.